| Partners | FAQ PagePlacing / Cancelling orders To place an order, choose the item(s) you would like to acquire and add them to your cart. Then proceed to checkout. If you would like to cancel an order, just send us an email and we will refund the transaction. Please note that once the items are being prepared for shipping, you can't cancel anymore your order. Shipping methods We mainly use 2 services from Japan Post. Express mail service (EMS) and SAL (economy airmail). Both methods are traceable online and include insurance. EMS delivery takes about 2-7 business days depending on your location. SAL shipments take about 2-4 weeks. Summary of EMS rates:
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