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Placing / Cancelling orders

To place an order, choose the item(s) you would like to acquire and add them to your cart. Then proceed to checkout.

If you would like to cancel an order, just send us an email and we will refund the transaction. Please note that once the items are being prepared for shipping, you can't cancel anymore your order.

Shipping methods

We mainly use 2 services from Japan Post. Express mail service (EMS) and SAL (economy airmail). Both methods are traceable online and include insurance.

EMS delivery takes about 2-7 business days depending on your location. SAL shipments take about 2-3 weeks.

Francais

JapAnimationToys! Co., Ltd. est une entreprise japonaise specialisee dans la vente de jouets, figurines, poupees,... Tous nos produits sont garantis 100% originaux en provenance directement du fabricant ou des fournissseurs japonais. En general, les colis sont envoyes le jour meme, ou le jour suivant la commande et possedent un numero de suivi. Nous expedions en Amerique du Nord et Centrale, Moyen-Orient, Asie et Oceanie. N'hesitez pas a nous contacter en Francais si vous avez des questions ou si vous avez besoin d'aide.

Portugues

A JapAnimationToys! Co., Ltd. e uma companhia japonesa especializada em brinquedos japoneses, figuras de accao, modelos de metal... Enviamos directamente do Japao para quase todo o mundo. Podera receber em sua casa todas as novidades japonesas apenas alguns dias apos o lancamento oficial no Japao. Nao espere varios meses antes de poder desfrutar dos ultimos modelos disponiveis no Japao. Pode contactar-nos em Portugues se precisar de ajuda ou se tiver alguma pergunta. E com prazer que lhe responderemos.

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